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Reservation Policies

Reservation Policy

All our rates are per room & per night, including: a buffet breakfast with a wide choice of sweet and salty organic & gourmet food, free access to the Spa (heated pool, sauna,jaccuzi, steam room, and whirlpool polar), use of the gym in the mountains, free access to our historic tavern, karaoke and games (poker, etc.).

• Prepayment: The total price will be charged at time of booking.

• Check in: after 2:00pm

• Check out: 12:00am

• If your arrival is before the check in time, you can deliver your luggage at the reception and freely enjoy our facilities until your room is ready by 2:00pm.

It is considered:

Children: under 5 years are our guests, sharing room with parents without extra bed (maximum two children per room). For children over 5 years, the price is USD 67.10 including tax per night.

if you require a crib, you can make your requirement with no additional cost, maximum one per room.

Breakfast will be served from 7:30am to 10:00am.
The SPA area is open from 8:00am - 8:00pm, Sunday through Friday and Saturday 8:00am - 9:00pm

• The payments can be realized with all credit cards, bank wire transfers, or in cash.


If you cancel your reservation 30 days before the date of your arrival, or if you not show up, 100% of the value of your reservation will be held and charged. Or if it's more convenient for you, you can change the date of your reservation at no extra cost, excluding holidays and upon availability.

Ecuador hotels 5 star
9.2 Valorado por los clientes